Difference between revisions of "Main Page"

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<big>Welcome to the Wiki for IT documentation at the [https://www.ncssm.edu North Carolina School of Science and Mathematics (NCSSM)]. Please use the search box at the top-right to find articles or answers to your technology-related questions. For ITS news, announcements, and schedules, please visit https://its.ncssm.edu.</big><br><br>
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<big>Still need help? [[Send ITS a Ticket]]</big>
<big>Welcome to the Wiki for IT documentation at the [https://www.ncssm.edu North Carolina School of Science and Mathematics (NCSSM)]. Please use the search box at the top-right to find articles or answers to your technology-related questions. For ITS news, announcements, and schedules, please visit http://its.ncssm.edu.</big>
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== Featured ==
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=== [[Classroom Technology]]: ===
<big>Still need help? [[Send ITS a Ticket]]!</big>
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* [[Clear Touch displays]]:
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** [[Using Zoom on Clear Touch display in your classroom|How-to instructions]]
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** [https://drive.google.com/file/d/1dKWIrh0xWctj7dE7Wu-vnppXTxIsisa0/view Instructional video]
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** [[Connecting Clear Touch to Wi-Fi when not connected to wired network|Connect to Wi-Fi]]
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* [[AirTame]], [[Zoom]], [[Google Meet]], [[Audio-Visual Help (Projectors and Sound)|Other AV help]]
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=== [[Blackbaud SIS]]: ===
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* All: [[Signing into Blackbaud SIS]]
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* Students: [[Residential course requests in Blackbaud SIS|Residential course requests]], [[Online course requests in Blackbaud SIS|Online course requests]]
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* Faculty:  
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** [[Viewing class rosters in Blackbaud SIS|Rosters]]
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** [[Viewing student schedules in Blackbaud SIS|Student Schedules]]
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** [[Import your class schedule from Blackbaud SIS to Google Calendar|Import Schedule]]
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** [[Taking attendance in Blackbaud SIS|Attendance]]
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** [[Recording grades in Blackbaud SIS|Grades]]
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== All Categories ==
 
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'''[[New to NCSSM]]'''<br>
 
'''[[New to NCSSM]]'''<br>
 
- [[Tech requirements and laptop specs]]<br>
 
- [[Tech requirements and laptop specs]]<br>
[[Wi-Fi]]<br>
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- [[Wi-Fi and Networking]]<br>
[[Email]]<br>
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- [[Email]]<br>
[[Calendar]]<br>
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- [[Calendar|Calendar (includes reservations)]]<br>
[[My NCSSM]]<br>
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- [[My NCSSM|My NCSSM (for employee use)]]<br>
[[NCSSM & BEACON Accounts and Passwords]]<br>
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- [[NCSSM & BEACON Accounts and Passwords]]<br>
[[W and P Drives and eReserves]]<br>
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- [[Summer Accelerator]]<br>
[[Security and VPN]]<br>
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- [[W and P Drives and eReserves]]<br>
[[Focus]]<br>
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- [[Focus]]<br>
[[Canvas]]<br>
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- [[Blackbaud SIS]]<br>
[[Printers]]<br>
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- [[Canvas]]<br>
[[Voice Over IP (VOIP)]]<br>
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- [[UniApp]]<br>
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- [[Laptops]]<br>
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- [[Printers]]<br>
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- [[Dialpad|Dialpad - VoIP phone system]]<br>
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- [[Virtual Desktops]]<br>
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- [[Classroom Technology]]<br>
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- [[Audio-Visual Help (Projectors and Sound)]]<br>
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'''[[Security and VPN]]'''<br>
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- [[Reporting spam and phishing emails to ITS]]<br>
 
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<h4>Google and NCSSM Software</h4>
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<h4>Software and Google Apps</h4>
 
'''[[G Suite (Google Apps)]]'''<br>
 
'''[[G Suite (Google Apps)]]'''<br>
 
- [[Google Drive]]<br>
 
- [[Google Drive]]<br>
 
- [[Google Docs]], [[Google Sheets]], [[Google Slides]]<br>
 
- [[Google Docs]], [[Google Sheets]], [[Google Slides]]<br>
- [[Google Hangouts]]<br>
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- [[Google Meet]]<br>
 
- [[Google Sites]]<br>
 
- [[Google Sites]]<br>
 
- [[Google Groups]]<br>
 
- [[Google Groups]]<br>
- [[Exporting your mail, calendars, contacts, files, and more from Google|Account Migration]]<br>
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- [[Transfer or export your Google data]]<br>
 
'''[[Apps and installation]]'''<br>
 
'''[[Apps and installation]]'''<br>
 
- [[Microsoft Office]]<br>
 
- [[Microsoft Office]]<br>
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- [[Adobe Creative Cloud]]<br>
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- [[AirTame]]<br>
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- [[Bomgar/BeyondTrust Remote Support]]<br>
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- [[Camtasia]]<br>
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- [[Desmos]]<br>
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- [[GeoGebra]]<br>
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- [[GitHub]]<br>
 
- [[Logger Pro]]<br>
 
- [[Logger Pro]]<br>
- [[Geogebra]]<br>
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- [[Mathematica]]<br>
 
- [[SAS JMP]]<br>
 
- [[SAS JMP]]<br>
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- [[SignRequest]]<br>
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- [[Zoom]]<br>
 
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====Featured Tips====
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== Tips, Policies, and Guides ==
* January 13th, 2016: [[Backing up your data]]
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==== Featured Tips ====
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* October 15, 2020: [https://docs.google.com/document/d/1LQk7jfY5iNQLGxqr0zRTkjMxReGYaFzkZXC-Ecr0k_Q/edit?usp=sharing Bypassing sign-in errors for Library databases]
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* September 11, 2018: [[Computing best practices for severe weather conditions]]
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* September 8, 2018: [[Reset Network Adapter - Windows 8/10]]
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* August 26, 2018: [[Fixed DNS Address - Windows 8/10]]
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* August 26, 2018: [[Add printer - Ubuntu]]
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* May 17, 2018: [[Removing incorrect names and addresses from Gmail]]
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* October 20th, 2017: [[Upgrade to the new Google Calendar]]
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* January 13th, 2017: [[Backing up your data]]
 
* October 11th, 2016: [[Restore missing Google data using Backupify]]
 
* October 11th, 2016: [[Restore missing Google data using Backupify]]
 
* August 24th, 2016: [[Set up Two-Factor Authentication for Google account]]
 
* August 24th, 2016: [[Set up Two-Factor Authentication for Google account]]
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* April 4th 2016: [https://goo.gl/aTYQWA Importing your calendar from Focus into your Google Calendar]
 
* April 4th 2016: [https://goo.gl/aTYQWA Importing your calendar from Focus into your Google Calendar]
  
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==== Policies and Procedures ====
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* [https://sites.google.com/ncssm.edu/gapguide Guidelines and Procedures]
  
[https://sites.google.com/ncssm.edu/ncssmmanual/ The Hitchhiker's Guide to NCSSM]
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==== [[IT Training Guide]] ====
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* [[IT Training Guide: Everyone|Everyone]]
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* [[IT Training Guide: Students|Students]]
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* [[IT Training Guide: Parents|Parents]]
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* [[IT Training Guide: Faculty|Faculty]]
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* [[IT Training Guide: Staff|Staff]]
  
  
 
''Please consult the [//meta.wikimedia.org/wiki/Help:Contents User's Guide] for information on using the wiki.''
 
''Please consult the [//meta.wikimedia.org/wiki/Help:Contents User's Guide] for information on using the wiki.''

Latest revision as of 17:50, 16 October 2020

Welcome to the Wiki for IT documentation at the North Carolina School of Science and Mathematics (NCSSM). Please use the search box at the top-right to find articles or answers to your technology-related questions. For ITS news, announcements, and schedules, please visit https://its.ncssm.edu.

Still need help? Send ITS a Ticket

Featured

Classroom Technology:

Blackbaud SIS:


All Categories






















Tips, Policies, and Guides

Featured Tips

Policies and Procedures

IT Training Guide


Please consult the User's Guide for information on using the wiki.