Fixed DNS Address - Windows 8/10

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If you are connected to the NCSSM Eduroam network on your Windows-based PC and are not able to establish and Internet connection, please follow the following instructions:

Change DNS Settings

  1. Click on the search bar or search button in Windows and search for Control Panel

Win10 DNS 0.png

  1. Open the Network and Internet tab

Win10 DNS 1.png

  1. Select Network and Sharing Center at the top of the page

Win10 DNS 2.png

  1. Click on Change adapter settings in the left-hand menu

Win10 DNS 3.png

  1. Right-click on the Wi-Fi connection and select Properties

Win10 DNS 4.png

  1. Once here, select the Internet Protocol Version 4 (TCP/IPv4) and open Properties

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  1. Check to see that Obtain DNS server address automatically is selected, if not, do so now
  2. Once complete, the area below this text should be grayed out, with no numbers in the "Preferred" or "Alternate DNS server" fields

Win10 DNS 6.png

  1. Click on OK to close the "IPv4 Properties" tab, and Close to exit out of the "Wi-Fi Properties" menu

Win10 DNS 7.png



If you follow these instructions and still cannot connect, please contact ITS.